Frequently Asked Questions

  1. What are your access hours?

    • Answer: Our facility offers access from 7 a.m. to 10 p.m., seven days a week, allowing you ample time to retrieve or store your belongings. Please be advised our gates do lock to entry AND exit.

  2. Do you offer climate-controlled storage units?

    • Answer: This location does not.

  3. Is insurance required for my stored items?

    • Answer: Yes, all tenants are required to carry insurance for their stored items. You can provide your own coverage or purchase a policy through us.

  4. Can I rent a storage unit online?

    • Answer: Absolutely! You can easily reserve and rent a storage unit online through our website, saving you time and hassle.

  5. Are your storage units secure?

    • Answer: Security is a top priority. Our facility is equipped with advanced surveillance systems, gated access, and secure locks for each unit.

  6. Can I switch to a different unit size if I need more or less space?

    • Answer: Yes, subject to availability and rental terms, you can request a transfer to a larger or smaller unit to accommodate changing storage needs.

  7. Are there any items that cannot be stored in the units?

    • Answer: To ensure safety and compliance with regulations, we do not permit the storage of flammable or hazardous materials, perishable items, or illegal substances.

  8. What payment methods do you accept?

    • Answer: We accept various payment methods, including credit cards, debit cards for your convenience. We do not accept cash, checks or money orders.

  9. Do you offer workshops for small businesses?

    • Answer: Yes, we provide workshop spaces with essential amenities for small businesses and artisans to pursue their projects.

  10. What is the notice required for move-out?

    • Answer: A 30-day notice of move-out is required to ensure a smooth transition and to meet the terms of our rental agreement. Please schedule your move out via your account.